Customer Satisfaction

Customer Satisfaction

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Hse Quality
Customer Satisfaction

Your opinions and thoughts are important to us within the scope of ISO 10002 Customer Satisfaction and Complaints Handling standard, aiming to provide you with better service and to offer more accurate and efficient solutions to your needs. Therefore, we kindly request you to provide feedback by answering our questions and sharing your thoughts and suggestions. We thank you in advance for taking the time to do so. You can submit your feedback through our website or via email.

1. How do you find the quality of service(S) offered by Sarılar Group?
2. Can you easily contact authorized personnel of when you need our services?
3. How do you find the way our authorized employee you contact approaches towards you and the problem?
4. Do you think our personnel posses sufficient knowledge as regards HSE-Q?
5. Do you think we adequately comply with the HSE-Q? during our services
6. Can we provide the necessary information adequatley and in a timely manner?
7. Are the attitudes and feedbacks of the SARILAR GROUP staff sufficient regarding your complaints?
8. Are adequate precautions taken to avoid enviromental pollution during and after our services?
9. Are additional facilities provided to your company by SARILAR GRUOP satisfactory? (Insurance, technical, support etc.)
10. Would you preffer SARILAR GROUP again in case you need such service(s) as we offer?